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Trip Confirmation
Cancellation Policy
After your trip is confirmed, it will not be cancelled for low-enrollment, but in rare cases may be cancelled due to weather, government intervention, unsafe trail conditions, or any other reason that would affect the quality of the scheduled trip or the safety of its participants. If we are forced to cancel your trip, we will provide a 100% refund and work to add you to another trip that best fits your schedule. If you need to cancel your trip for any reason, your request must be in writing.
Timeline for Final Payment
| IF YOU CANCEL YOUR TRIP | YOU WILL RECEIVE |
|---|---|
| >30 days from your event’s start-date | 100% of what your paid minus a 3% processing fee |
| 29-15 days from your event’s start date | 50% of what your paid minus a 3% processing fee |
| 14-8 days from your event’s start date | 25% of what your paid minus a 3% processing fee |
| 7-0 days from your event’s start date | No refund |
Refunds
If we cancel your tour for any reason, you will receive 100% of what you have paid. There is no partial refund for starting an event late or leaving one early. In order to keep our experiences affordable and provide proper notice to our partners, we must adhere to this timeline; no exceptions. After our refund deadline has passed we cannot provide a refund for any reason, including circumstances beyond your control such as weather-related travel delays, family emergency, or injury.